Master Pro
Plumber Inc
Sump pump discharge in glued PVC with a check valve, installed by Master Pro Plumber

Lake County

Plumber in Buffalo Grove, IL

  • Upfront flat-rate pricing
  • No service fee
  • Open 24/7

Get a free estimate

Tell us what's going on and we'll call you back. Or call (224) 567-2501.

Water heaters, softeners and repairs for Buffalo Grove homes

Buffalo Grove straddles the Lake and Cook County line, and we serve both sides. We have worked in Buffalo Grove since 1989, in the subdivisions off Dundee, Lake-Cook and Arlington Heights Road and the homes around Buffalo Grove Golf Club and Busch Grove. From our Des Plaines shop, it is a straight run north on Route 83 or Arlington Heights Road.

Buffalo Grove was mostly built from the late 1950s through the 1990s, so its houses are a mix of ranches, split-levels, two-stories and townhomes, many now on their second or third water heater. We are locally owned, open 24/7, and you get a flat-rate written estimate first.

Water Heaters and Tankless Upgrades in Buffalo Grove

Water heaters are one of our most common Buffalo Grove calls. Tanks from the 1990s and 2000s are reaching the end of the road, often with rust at the base or a rumble from built-up sediment. We repair and replace Water Heaters, mostly Bradford White, and install Tankless Water Heaters for families that want endless hot water and a little more room in the utility closet.

Buffalo Grove gets Lake Michigan water through the Northwest Water Commission. It is moderately hard, and we install Water Filtration & Softeners for homes that want softer water and less scale on faucets and shower glass.

Buffalo Grove Basements and Spring Water

Buffalo Creek and the many detention ponds around the village carry a lot of stormwater, and basements in lower-lying subdivisions see high groundwater in March. Have the sump checked in January or February. Pro Series pumps with battery backups are our standard for sump and ejector pump work.

For slow main lines, we rod to the street and camera before and after. Residential main-line rodding to the street carries a 1-year warranty, and our Drain Cleaning handles the kitchen, laundry and bathroom clogs in between.

Townhome owners in Buffalo Grove often share walls and sometimes plumbing with neighbors, so a leak can travel. We find the source, fix it, and give you a written description of the work for your association if they need one.

Plumbing Services in Buffalo Grove

Water Heaters

When a Buffalo Grove tank starts leaking at the base, you need a replacement that fits the space and the household. We install Bradford White water heaters, which carry the manufacturer warranty, most of them six years, and we back our labor. Gas, electric and power-vent models are all routine for us.

Tankless Water Heaters

Tankless units free up floor space in tight townhome utility closets and keep hot water going through back-to-back showers. We check gas supply and venting before recommending one, then give you a flat-rate written price so you can compare it fairly against a new tank.

Water Filtration & Softeners

Moderately hard lake water still leaves spots on shower glass and scale in faucets. A properly sized softener cuts that down, protects the water heater and makes cleaning easier. We match the system to your household and explain the upkeep plainly before you decide.

Sump & Ejector Pumps

Lower-lying Buffalo Grove subdivisions near Buffalo Creek and the detention ponds count on their sump pumps every spring. We install Pro Series pumps with battery backups so a storm outage does not leave the pit filling.

Drain Cleaning

Slow kitchen sinks, bathroom drains clogged with hair and laundry lines backed up with lint all get cleared mechanically, without harsh chemicals. If the same drain keeps clogging, we tell you whether it is a habit, a venting problem or a sign the main line needs a closer look.

Leak Detection

In a townhome, water from a hidden leak can show up on a neighbor’s ceiling before you ever see it. We trace the source carefully, open as little drywall as possible and give you a written description of the repair if your association asks for one.

Toilet Repair

Running toilets, weak flushes and slow leaks at the base are some of the most common calls we get from Buffalo Grove. We replace worn parts, reset the bowl on a new seal and tell you honestly when a new toilet makes more sense than another repair.

Our Step-by-Step Process in Buffalo Grove

Most Buffalo Grove calls start the same way: a water heater leaking, a sump pump humming but not pumping, or a drain that has given up. Whatever brings you to us, the process is consistent, so you know what to expect from the first call through the final paperwork, on either side of the county line.

  1. 1

    Talk to a Real Person

    Call any time and a person answers. We ask a few quick questions, help you shut off the water or gas to a leaking water heater if needed and book a 2-hour arrival window. Townhome owners can tell us whether a neighbor is affected so we know what we are walking into.

  2. 2

    Scheduled and Notified

    You get notice when your tech is scheduled and a text 30 minutes before he arrives. Use that time to clear access to the utility closet or basement, and to let your association know if the work involves a shared wall or common area. If the water heater sits behind stored boxes, moving them ahead of time helps.

  3. 3

    Flat-Rate Estimate Up Front

    Your tech introduces himself, looks at the job and writes a flat-rate estimate before starting. There is no fee to come out and look. If your water heater is old, he can explain the signs that point to repair versus replacement, also covered in our post When to Replace an Aging Water Heater in Chicagoland.

  4. 4

    Careful Work Inside

    Tarps go down before we start, and the work area stays neat while we are there. Townhome closets and finished basements get the same care as an open utility room. When the job is done, we clean up and try to leave the space cleaner than we found it. We work around your family’s routine as much as the job allows.

  5. 5

    Camera on Every Rodding

    If the problem turns out to be the main line, we camera it before rodding and again afterward, so you can see what was in the pipe and that it is clear now. If the footage shows a break, we price the repair in writing before any digging.

  6. 6

    Paperwork and Payment

    Your invoice and paperwork arrive by email, which also makes it easy to forward to an association. Cash, check, card and Zelle all work, and financing is available on larger jobs. Seniors get 10% off labor. We follow up with a review request, and every review helps other Buffalo Grove neighbors find us.

Why Choose Master Pro Plumber in Buffalo Grove

Buffalo Grove homeowners have a lot of options, and we try to earn the call every time. We have worked in the village since 1989, we are locally owned rather than a franchise, and water heaters from the 1990s and 2000s are a big part of what we do here.

  • We serve both the Lake County and Cook County sides of Buffalo Grove, from Dundee Road to Lake-Cook Road.
  • Bradford White tanks, tankless conversions and softeners, chosen and sized for the household that actually uses them.
  • Written descriptions of the work for townhome associations, emailed along with your invoice.

We are open 24/7 when something cannot wait until morning, and a real person answers. Financing is available for water heaters, softeners and other larger jobs.

Why We Love Working in Buffalo Grove, IL

Buffalo Grove is a village that takes care of itself. The parks are busy, the neighborhoods are well kept and people look out for each other, which makes it a good place to do this work. Here are a few spots we pass on our way to jobs that say a lot about the village.

  • Raupp Museum: The Buffalo Grove Park District runs this local history museum on Dunham Lane, with free admission and programs on the Potawatomi, early settlers and archaeology. It is a reminder that this area was farmland long before the subdivisions.
  • Mike Rylko Community Park: One of the village’s main parks, Rylko is also home to educational gardens tied to the Raupp Museum, developed with state grant funding. It is a busy place for families on summer evenings.
  • Willow Stream Park: Willow Stream has an outdoor pool, sports fields, playgrounds and a walking loop, along with disc golf and sand volleyball. On a warm weekend, it feels like half the neighborhood is there.

We are proud to be the plumber so many Buffalo Grove families call when something goes wrong at home.

Common Plumbing Jobs in Buffalo Grove

  • Water heater replacement
  • Tankless water heater conversion
  • Water softener installation
  • Sump pump and battery backup
  • Main line rodding with camera

What Customers Say About Master Pro Plumber

4.6 on Google80 Google reviews

“We’ve used Master Pro for our plumbing nightmares 4 times now and they continue to bail me out. One of the times was late in the night on Christmas Eve and they didn’t charge me anything extra. I like the owner, I like the prices, and they’ve got cool shirts.”

Mike R. · Google review

“Was able to get a major clog out of my house when another plumber couldn’t! Very thorough and knowledgeable and stayed all night until the job was done. Would definitely use their services again!”

Ke’Ona M. · Google review

“I called and they deliver EXCELLENT CUSTOMER SERVICE EXPLAINED TO ME WHAT I NEEDED LIKE REALLY BROKE IT DOWN ANSWERED ALL MY QUESTIONS LOVE THE SERVICE AND GLAD I CALLED THEM TO DO THE JOB”

Sherri S. · Google review

Buffalo Grove Plumbing FAQs

Do you work in Buffalo Grove townhomes?

Yes. We handle water heaters, leaks, toilets and drains in Buffalo Grove townhomes and condos, and we can document the work for your association.

Do you serve both the Lake County and Cook County sides of Buffalo Grove?

Yes. We serve all of Buffalo Grove, on both sides of the county line.

Is a tankless water heater worth it in Buffalo Grove?

For many families, yes, especially if you run out of hot water or want to free up space. We check your gas line and venting first, then give you a written price.

Is Buffalo Grove water hard?

Moderately. Buffalo Grove gets Lake Michigan water through the Northwest Water Commission, and a softener helps with scale on fixtures and in water heaters.

Can you find a hidden leak in my Buffalo Grove home without tearing out walls?

Usually, yes, or at least with very little opening. We narrow the source by checking the water meter, isolating sections of plumbing and inspecting where the water appears, then open only the spot we need to make the repair.

Call Your Buffalo Grove Plumber Today

Why call an amateur when you can call the master?

Water heaters are one of the most common calls we get from Buffalo Grove, because so many tanks installed in the 1990s and 2000s are rusting at the base or rumbling with sediment. If yours is showing its age, request a free estimate and we will price a Bradford White replacement or a tankless conversion, whichever fits your house and your hot-water habits. Townhome owners can ask for a written description of the work for the association. If the tank lets go and water is spreading across the floor, call (224) 567-2501. Whether you are on the Lake County or Cook County side, a real person picks up and the tech texts 30 minutes ahead.

Call (224) 567-2501
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