We are locally owned and open 24/7. You get a flat-rate written estimate before we start, and every repair carries at least a 1-year warranty.
Northbrook Basements and the West Fork
The West Fork of the North Branch of the Chicago River runs north to south through Northbrook, and homes on the lower ground near it see high groundwater in spring. March snowmelt and spring rain are when sump pumps run the hardest, so January and February are the time to have yours checked. For sump and ejector pumps, we install Pro Series units with battery backups.
Northbrook has offered an overhead sanitary sewer cost participation program for homeowners who want to stop sewer backups. Ask the village for current terms. We install the ejector side of overhead systems and give you the written estimate the village asks for.
Sewer Lines Under Northbrook's Older Subdivisions
Many Northbrook subdivisions are now more than 60 years old, and the original clay sewer laterals are cracking at the joints and filling with roots from trees planted when the houses were new. We rod the main and run a Sewer Camera Inspection before and after. Our residential main-line rodding to the street is backed for a full year. If the camera shows a broken section, we quote Sewer Repair & Replacement in writing before we dig.
Northbrook Water and Water Heaters
Northbrook is unusual: it draws Lake Michigan water through intakes and a pumping station in Glencoe and treats it at its own plant on Cedar Lane, inland. The water is moderately hard. We repair and replace Water Heaters, mostly Bradford White, install Tankless Water Heaters, and add Water Filtration & Softeners for homes that want softer water and less scale on fixtures.
For businesses in Northbrook's office parks and along Skokie Boulevard, our Commercial Plumbing work covers commercial water heaters, restrooms and drain lines, day or night.
Plumbing Services in Northbrook
Sump & Ejector Pumps
With high spring groundwater along the West Fork, a Northbrook sump pump often runs harder in March than in any other month. We install Pro Series pumps with battery backups, plus ejector pits for basement bathrooms.
Drain Cleaning
Slow kitchen sinks, gurgling tubs and floor drains that back up during laundry are common in Northbrook’s mid-century homes. We clear the line with the right equipment for the pipe and run water through it to make sure it flows freely before we leave.
Hydro Jetting
When roots or grease keep coming back in an older Northbrook lateral, hydro jetting cleans the whole inside of the pipe instead of just punching a hole through the clog. It is often the step that ends repeat calls for the same backup.
Water Heaters
Many Northbrook homes are now on their second or third water heater. We repair what can be repaired, replace what cannot with Bradford White tanks, and haul the old unit away. Most new tanks carry a 6-year manufacturer warranty, and we back our labor.
Water Filtration & Softeners
Northbrook’s treated lake water is moderately hard, which shows up as crusty faucets and spotty glassware. A softener or whole-house filter protects fixtures and appliances, and we install it with bypass valves so it is easy to service without shutting off water to the house.
Toilet Repair
Original bathrooms in 1950s and 1960s homes often still have toilets with worn flush valves and loose bases. We repair, reseal or replace them, and check the shutoff valve while we are there so it works when you need it.
24/7 Emergency Plumbing
A sump pump that quits mid-storm or a pipe that bursts in January needs a fast answer. A real person answers our phone 24/7 and gets help scheduled, with straight advice on what to do until we arrive, such as where to find the main shutoff.
Our Step-by-Step Process in Northbrook
Northbrook homeowners tend to be practical: they want to know who is coming, when, and what it will cost. That is exactly how we work. From the first call to the emailed invoice, every step is clear, and you approve the price before any work starts. Here is what a visit looks like.
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Call and Get a Window
Call (224) 567-2501 day or night and a real person answers. We get the basics, such as what is happening and whether water needs to be shut off, then book a 2-hour arrival window. Northbrook is a straight run up the Tri-State from our Des Plaines shop, so it is familiar territory for us.
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Heads-Up Before Arrival
You are notified as soon as your tech is scheduled, then get a text 30 minutes before arrival. If the sump pit is behind storage boxes or the water heater is in a crawl space corner, you have time to clear a path. It also means you are not stuck at home all day waiting.
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No-Fee Inspection and Estimate
The tech introduces himself, looks over the job and explains what he finds in plain language. We do not charge a service fee just to come out and look. You get a flat-rate written estimate up front, and if you want to think it over, that is fine. The price does not change once we start.
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Neat Work, Visible Results
We lay tarps down and keep the area tidy throughout the job. For sewer rodding, we run a camera before and after so you can see the line cleared, all the way to the street. To check your own sump pump between visits, try The Five-Minute Sump Pump Test to Run Before Storms.
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Paperwork, Payment, Follow-Up
We clean up so the space is better than we found it. Your invoice and paperwork are emailed, and you can pay by cash, check, credit card or Zelle. Afterward we will ask for a review so your neighbors know what to expect.
Why Choose Master Pro Plumber in Northbrook
We have served Northbrook since 1989 as a locally owned company, not a franchise and not union. The village keeps us busy with three things in particular: spring groundwater near the West Fork, clay laterals in subdivisions past sixty years old, and moderately hard water from its own plant.
- Pro Series sump pumps with battery backups, checked in January or February before March snowmelt arrives.
- Overhead sewer ejector installs for homeowners tired of watching the floor drain every time it storms.
- Bradford White water heaters and softeners matched to Northbrook’s moderately hard water.
Financing is available for bigger projects like an ejector system, so you can fix the problem now. Police officers, firefighters and military members receive a discount from us.
Why We Love Working in Northbrook, IL
Northbrook feels like a classic North Shore village: a walkable downtown, great schools and plenty of green space along the river. We spend a lot of time here, and these places are a big part of what makes the village feel like home.
- River Trail Nature Center: Run by the Forest Preserve District of Cook County since 1958, the nature center on Milwaukee Avenue offers trails and exhibits about the plants and animals of the Des Plaines River floodplain.
- Village Green Park: The park district’s downtown park, with its gazebo, ball diamond and old oak trees, hosts summer concerts and community celebrations that bring the whole village together.
- Glenbrook North High School: Opened in 1953 on Shermer Road, Glenbrook North serves Northbrook students as part of District 225 and remains a big part of the community’s identity.
We are proud to help Northbrook families keep their homes dry, warm and running well.
Common Plumbing Jobs in Northbrook
- Sump pump replacement before spring
- Overhead sewer ejector installation
- Clay sewer lateral camera inspection
- Tankless water heater installation
- Water softener installation