Most Addison homes went up from the 1950s through the 1970s: ranches, raised ranches and split-levels, many with lower levels below grade. We are locally owned, open 24/7, and every job starts with a flat-rate written estimate.
Salt Creek Flooding and Addison Basements
Addison knows floods. Salt Creek came over its banks in the summer of 1987 and has risen many times since, and the village has used federal grants and voluntary buyouts to move homes out of the worst-hit areas. For the rest of town, the risk shows up as high groundwater and overloaded sewers in heavy rain.
A reliable sump system is the first line of defense. Have the pump checked in January or February, before March snowmelt and spring rain. For sump and ejector pumps, our installs are Pro Series with battery backups.
Sewer Lines in Addison's Raised Ranches
Raised ranches put a bathroom and laundry below grade, which means the main line has to handle everything, and a slow line backs up there first. We rod to the street and run a Sewer Camera Inspection before and after every rodding. Residential rodding of the main line to the street comes with a year of warranty coverage. When the camera finds a cracked or sagging section, we quote Sewer Repair & Replacement in writing before we dig, and our Drain Cleaning handles the everyday clogs.
Addison Water, Water Heaters and Businesses
Addison gets Lake Michigan water through the DuPage Water Commission. We repair and replace Water Heaters, mostly Bradford White, and serve the manufacturers and warehouses in Addison's industrial areas with Commercial Plumbing any hour of the day.
Older raised ranches often have the water heater and furnace tucked under the stairs on the lower level, which is right where water collects in a flood. If yours has sat in water, have it checked before you relight it.
Plumbing Services in Addison
24/7 Emergency Plumbing
When heavy rain overwhelms the sewers or a sump pump fails in a lower-level family room, Addison homeowners need someone who answers. A real person picks up our phone 24/7, and we come from Des Plaines with the parts to stop the damage and a flat-rate price before work begins.
Hydro Jetting
Addison’s industrial buildings and restaurants run long drain lines that fill with grease and scale, and older raised ranch mains collect years of buildup. Hydro jetting scours the full pipe wall with high-pressure water, so lines stay clear longer than they do after rodding alone.
Leak Detection
A hidden leak in a raised ranch can run behind finished lower-level walls for a long time before anyone notices. We locate leaks in supply lines and drains while opening as little drywall as possible, then repair the pipe and show you where the water was going.
Gas Line Installation & Repair
Replacing a flood-damaged water heater, adding a gas range or moving a dryer often means the gas piping needs work. We install and repair gas lines in homes and commercial buildings across Addison, pressure-test the work and check every connection before anything is lit.
Water Filtration & Softeners
Addison’s Lake Michigan water arrives treated and safe, but softer water can protect water heaters, fixtures and appliances from scale. We install water softeners and filtration systems sized to your household, handle the plumbing connections and explain the upkeep in plain terms.
Toilet Repair
A toilet that runs, rocks or clogs can damage the floor and waste water every day. We repair tank parts and seals, fix broken flanges or replace the toilet when repair no longer makes sense, and every repair carries at least a 1-year warranty.
Our Step-by-Step Process in Addison
Addison homes and businesses deal with everything from Salt Creek groundwater to busy commercial drain lines. No matter the job, we follow the same clear process, so you always know who is coming, what we found and what it costs before we start. Here is how a visit with our team works from start to finish.
- 1
Talk to a Real Person
Call any time of day or night and a real person answers. We ask what is happening, where in the home or building, and how urgent it is, then book a 2-hour arrival window. For commercial calls in Addison’s industrial areas, we also ask about access and who will meet our tech.
- 2
Advance Notice
As soon as a tech is scheduled for your job, we let you know, and you get a text 30 minutes before he arrives. If the water heater and furnace are tucked under the lower-level stairs, as they are in many Addison raised ranches, clearing that space ahead of time helps.
- 3
Inspection and Flat Rate
The tech introduces himself, looks at the problem and explains what he found in plain language. He puts a flat-rate estimate in writing before any work starts, and coming out to look costs you nothing. If a sump pump is involved, What a Sump Pump Inspection Covers Before Storm Season shows what we check.
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Protected and Clean
Tarps go down before tools come in, and we keep commercial work areas safe and tidy. On sewer jobs we run a camera before rodding and again after, so you see the cause and the clear line on screen. When we finish, the space is cleaner than when we arrived.
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Paperwork and Payment
Your invoice and paperwork arrive by email, handy for homeowners and for businesses that need records. We take cash, checks, credit cards and Zelle. Afterward we ask for a review, because honest feedback from Addison customers helps us improve and helps others choose a plumber. If anything is not right, call and we will come back.
Why Choose Master Pro Plumber in Addison
Addison knows what water can do, and so do we. Since 1989 our locally owned company has helped Addison homeowners and businesses through flooded basements, failed sump pumps and overworked sewer lines, and we give a raised ranch the same attention as a factory restroom.
- We know Addison’s raised ranches, lower-level bathrooms and Salt Creek groundwater from years of local work.
- Sump inspections that cover the pump, the check valve, the discharge and the battery backup before storm season.
- Restroom and drain repairs for manufacturers and warehouses in the industrial areas, residential and commercial under one roof.
We are not a franchise or a union shop. Financing is available on larger jobs such as a sewer repair or a new ejector system for a lower-level bathroom.
Why We Love Working in Addison, IL
Addison is a hardworking village with strong neighborhoods, a busy industrial base and community spaces that bring people together, from the high school to the park district and library. Here are a few of the places that make us glad to work in Addison:
- Addison Trail High School: Opened in 1966 on Lombard Road, Addison Trail is one of the two high schools in DuPage High School District 88, and it has served Addison families since the year it opened its doors.
- Centennial Recreation Center: The Addison Park District’s center on Centennial Place nearly doubled in size with a two-story expansion and now houses a fitness club, gym and a spa, as well as the Northeast DuPage Special Recreation Association.
- Addison Public Library: The library moved into its current building at 4 Friendship Plaza in 2008, adding a cafe, an expanded children’s area and a teen area. It offers ESL and GED classes and a free summer lunch program.
We are proud to serve Addison and the families and businesses who call it home.
Common Plumbing Jobs in Addison
- Sump pump and battery backup installs
- Sewer camera inspection after a backup
- Lower-level bathroom ejector pumps
- Water heater replacement
- Industrial restroom and drain repairs


