It is a big village with a long history, so the plumbing ranges from 1920s houses near downtown to 1970s split-levels on the north side. We are locally owned and open 24/7. Every job starts with a flat-rate written estimate.
Combined Sewers in Older Arlington Heights
Parts of Arlington Heights, mostly the older areas near downtown, are served by combined sewers that carry both rainwater and sewage. In a heavy storm, those pipes fill, and a basement floor drain is the easiest way out. Village trustees have encouraged overhead sewers for homes that keep taking water, and we install the ejector side of those systems along with backflow protection.
The first step is a look inside your own line. We rod to the street and run a Sewer Camera Inspection before and after, so roots, cracks or sags are on the screen. When the camera finds a break, we quote Sewer Repair & Replacement in writing. If we rod your main line to the street, the work is warranted for 12 months.
Sump Pumps in Arlington Heights Split-Levels
Many Arlington Heights homes are split-levels and raised ranches with a lower level a few feet below grade, and their sump pits get a workout every March when snowmelt and spring rain come together. Have the pump checked in January or February. A new pit gets a Pro Series pump and a battery backup through our Sump & Ejector Pumps service. The discharge is glued PVC with a union, so the pump can come out for service later without anyone cutting pipe.
Arlington Heights Water and Water Heaters
Arlington Heights gets Lake Michigan water through the Northwest Water Commission, which buys it from Evanston's treatment plant and shares it with Palatine, Buffalo Grove and Wheeling. The water is moderately hard. We repair and replace Water Heaters, mostly Bradford White, install Tankless Water Heaters, and serve downtown restaurants and shops with Commercial Plumbing 24/7.
When a basement drain is slow or a toilet gurgles after a storm, our Drain Cleaning gets things moving, and we tell you honestly whether it is a one-time clog or a line problem.
Plumbing Services in Arlington Heights
Drain Cleaning
Kitchen sinks in older bungalows near downtown and laundry tubs in north-side split-levels clog for different reasons, so we treat them differently. We clear the line with the right size cable, run water to prove it drains and tell you whether it was grease, hair or something deeper in the main.
Hydro Jetting
When a main line keeps filling back up with roots or grease a few weeks after rodding, a high-pressure water jet scours the pipe walls instead of just punching a hole through. It suits the cast-iron and clay lines under many older Arlington Heights homes once the camera shows the pipe is sound.
Sewer Repair & Replacement
If the camera finds a cracked, offset or collapsed section in your lateral, we show you the footage, mark the spot and price the fix in writing. Repairing the one bad section, rather than guessing, is often what ends years of repeat backups in basements near the combined-sewer areas.
Sump & Ejector Pumps
A finished lower level in a raised ranch is only as dry as the pump under it. We size Pro Series sump pumps to your pit, add a battery backup for storm outages and install the ejector pits that overhead sewer conversions depend on.
Water Heaters
Many Arlington Heights water heaters sit in tight basement corners or utility closets that leave little room to work. We install Bradford White tanks in gas, electric and power-vent models. Each carries the manufacturer warranty, most of them six years, and we stand behind our own labor as well.
Plumbing Repair
Dripping faucets, running toilets, stuck shutoff valves and corroded galvanized lines in 1920s homes are everyday repairs for us. You get a flat-rate price before we touch anything, and every repair carries at least a 1-year warranty, so a fix that fails comes back to us, not to you.
24/7 Emergency Plumbing
Basements do not flood on a schedule, and the storms that overload the village sewers often hit at night. A real person answers our phone around the clock, books the visit and sends a tech to your Arlington Heights home equipped for burst pipes, backups and dead water heaters.
Our Step-by-Step Process in Arlington Heights
A plumbing problem is stressful enough without guessing what happens next. Every Arlington Heights call follows the same steps, whether it is a 1920s house near downtown or a split-level out toward Lake Arlington. You know who is coming, what the job will cost before work starts and what you are covered for afterward.
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A Real Person Answers
Call day or night and you reach a person, not a phone menu. We ask what is happening, walk you through shutting off the water if it is still running and book a 2-hour arrival window that fits your day. During a storm backup, tell us whether the floor drain is still taking water; it helps us plan the visit.
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A Heads-Up Before Arrival
Once a tech is scheduled, we let you know, and you get a text 30 minutes before he pulls up. That is enough time to clear a path to the basement stairs, move a car off the driveway or put the dog in another room. Downtown condo owners can use it to give the building manager notice.
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A Look and a Flat Rate
Your tech introduces himself, looks at the problem and explains what he sees in plain terms. Then he writes a flat-rate estimate before any work begins. There is no service fee to come out and look, so if you decide not to go ahead, you owe nothing for the visit.
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Camera Before and After
On sewer calls, we run a camera down the line before rodding to see roots, cracks or grease, and again afterward to show the pipe is open. In older parts of the village, that second look matters, because it helps separate a problem in your own lateral from storm water filling the shared sewer. Our post What Causes Sewer Line Backups in Homes explains the usual culprits.
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Neat, Clean Work
Tarps go down from the door to the work area, and tools and old parts stay contained. Finished basements with carpet close to the sump pit get extra care. We keep the job neat and clean while we work, and when we are done, the goal is to leave the space cleaner than it was when we arrived.
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Paperwork, Payment and Review
Your invoice and paperwork arrive by email, so warranty details are easy to find later. Pay by cash, check, credit card or Zelle, and ask about financing on larger jobs. Seniors get 10% off labor, and we offer police, firefighter and military discounts. Afterward, we ask for a review, because that is how neighbors find us.
Why Choose Master Pro Plumber in Arlington Heights
Plenty of plumbing companies drive through Arlington Heights. We are a locally owned shop a short drive away in Des Plaines, not a franchise and not union, and we have been doing this work since 1989, from the older blocks near downtown to the split-levels farther out.
- We know the combined-sewer areas near downtown and what an overhead sewer conversion changes in those basements.
- Sump pits in split-levels and raised ranches checked in winter, before March snowmelt and spring rain.
- Restaurant drains and commercial water heaters serviced at hours that keep the doors open.
- Open 24/7, with a real person answering the phone on storm nights, weekends and holidays.
The goal on every call is simple: fix the problem right, explain it honestly and leave your Arlington Heights home in better shape than we found it.
Why We Love Working in Arlington Heights, IL
We have been driving into Arlington Heights for decades, and it never feels like just another stop on the route. The village has a real downtown, strong parks and a sense of history people care about, and our customers here tend to stay in their homes for a long time.
- Metropolis Performing Arts Centre: On West Campbell Street downtown, the Metropolis has staged plays, concerts and comedy since 2000. It anchors a night out in the village, and plenty of our customers live within walking distance of a show and dinner.
- Arlington Heights Memorial Library: The library at Dunton and Euclid has been in its current building since 1968, with free parking in outdoor and underground lots and a separate Makerplace on Belmont Avenue for hands-on projects.
- Arlington Heights Historical Museum: Run by the Arlington Heights Park District on West Fremont Street, a couple of blocks north of the train station, the museum keeps the village’s story alive. It is a good reminder of how long many of these homes have stood.
- Nickol Knoll Golf Club: This Park District par-3 course on North Kennicott Avenue opened in 1995 on hilly ground, with tee shots that drop steeply toward the green. It is an unusual course for the flat northwest suburbs.
We are proud to keep Arlington Heights homes dry, warm and running, one basement at a time.
Common Plumbing Jobs in Arlington Heights
- Overhead sewer ejector installation
- Sump pump replacement in split-levels
- Sewer camera inspection after a backup
- Tankless water heater installation
- Restaurant drain and water heater service